There is a famous case with Steve Jobs that basically says users/customers have no idea what they want, until they are shown it, and more specifically: sold to it. And also another well-known angle: people you talk to directly usually tell you: "this is a good idea" or smth of that kind - friends / family / and even strangers - because they are afraid to hurt your feelings or sounds too harsh. Talking to users is not a reliable metric according to these examples. So whats left if we cant trust potential users?

Iteration #3 by Anton A:

There is a famous case with Steve Jobs that basically says users/customers have no idea what they want, until they are shown it, and more specifically: sold to it. And also another well-known angle: p...

Worth building: No

The premise is flawed. Customer feedback IS reliable when you ask for behavior, not opinions - and when you ask for money instead of approval. Jobs didn't skip validation; he did it differently.

Assessment grounded in independent analysis from steve-jobs, jamie-dimon, elizabeth-holmes

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